Grand Central Neighborhood

Who we are: The Grand Central Neighborhood Social Services Corporation (MainChance) team is a small non-profit organization in New York, NY. At GCNSSC/MainChance, we are committed to making a difference in the lives of the New York City homeless population by providing essential resources and a wide array of social services. Become a part of our mission to uplift and empower those in need and help create a brighter future for our community.

Position: GCNSSC is seeking a dedicated Security Department Supervisor to manage security officers and work with the homeless individuals who enter our door seeking concrete and clinical services. As a Security Supervisor, you will be responsible for overseeing all shift supervisors and security officers.

Reports to: Deputy Director

Schedule: Base shift is 4:00pm – 12:00am
Must be willing to work varying shift when necessary and be on-call 24 hours.

Responsibilities:

• Supervision of all shift supervisors and security officers.
• Training employees; planning, assigning, and directing work; appraising performance; disciplining employees; addressing complaints and resolving problems.
• Responsible for conducting interviews, make recommendations to hire new staff and train appropriately on the policies and procedures and duties, as per the hiring title.
• Develop and maintain the security schedule, ensuring that all shifts are covered as follows:
  • Keep track and record when there are changes in staff schedule (comps days or hours, doing doubles, holidays worked)
• Work various shifts to supervise security staff to ensure that they are following the policies and procedures of the agency.
• Complete the appropriate reprimands for your staff when the agency policies and procedures are not followed as required.
• Present daily milestones detailing the activities in the security department ensuring that the information is timely.
• Ensure all grievances and incident reports are reviewed on a daily basis and given to the appropriate parties when signed.
• Ensure all CARES (meals, shower, overnight) inputting are completed in a timely manner.
• Other duties as needed.

Skills:

• Strong organizational and planning skills
• Effective work management and prioritization skills
• Excellent verbal and written communication skills
• Problem-solving abilities
• Attention to detail
• Teamwork orientation

Requirements:

• High School Diploma
• Minimum of three (3) years of security supervisor experience
• Experience providing services to homeless and low-income populations
• Bilingual in Spanish (preferred)
• Valid Security License
• Valid F-80 certification

Who we are: The Grand Central Neighborhood Social Services Corporation (MainChance) team is a small non-profit organization in New York, NY. At GCNSSC/MainChance, we are committed to making a difference in the lives of the New York City homeless population by providing essential resources and a wide array of social services. Become a part of our mission to uplift and empower those in need and help create a brighter future for our community.

Position: GCNSSC is looking for a committed Social Services Supervisor to lead the social service team in providing comprehensive support to homeless individuals seeking assistance. In this role, you will be responsible for supervising case management, coordinating care, facilitating community resource connections, and ensuring compliance with agency standards and regulations.

Schedule: 12:00pm – 8:00pm and (1) one weekend per month.

Responsibilities:

• Supervises and provides leadership and training to social service team members to ensure that they are providing targeted case management assessments, developing care plans, coordinating the delivery of interventions, use of harm reduction approaches; linkage with community resources; identifying permanent housing options.
• Networking with community providers to coordinate care and provide appropriate referrals.
• Providing crisis intervention/Client advocacy as needed.
• Complete daily, weekly, and monthly reports and assessments of client charts utilizing FileMaker Pro, CARES and Excel databases to ensure client’s progress as per agency standard.
• Managing a limited caseload of clients with a primary Axis I major mental health disorder meeting with them weekly or bi-monthly as needed.
• Assist clients with engaging in appropriate care, understanding their diagnosis and corresponding medication regimen, gathering necessary identification, establishing income, gathering necessary documents to complete a HRA 2010E housing application
• Preparing progress notes and bio-psychosocial histories as per agency standards.
• Maintaining accurate charts as per agency standards.
• Attend all staff meetings with a mutual goal of contributing to program issues and updates on agency issues.
• Conduct weekly case conferences, case reviews, and resolving daily client issues.
• Manage all incident reports and client grievances ensuring the appropriate staff has a copy for the client’s file, schedule meeting as appropriate and work on resolving the issues.
• Participates in external meetings with funding agency, community service providers and housing providers.
• Audits client records and ensures compliance with all Grand Central Neighborhood Social Services Corporation/Department of Homeless Services, regulatory and funding agency policies and procedures, regulations and requirements.
• Perform monthly chart reviews of each assigned chart using the chart review form.
• Plan and organize Social Services fairs and other events.
• Culturally sensitive and able to work with a multicultural client/customer population; ability to work in a non-judgmental manner and foster positive outcomes; able to work as part of a team and maintain professional boundaries.
• Performs all other duties as required.

Skills:

• Strong organization and planning skills
• Effective work management and prioritization abilities
• Excellent verbal and written communication skills
• Problem-solving ability
• Attention to detail
• Teamwork

Requirements:

• Master’s Degree required, preferably MSW/LMSW
• Minimum of 5 years of experience working in Social Services with the homeless population
• Proficient in MS Office Applications (Word, Outlook, Excel)
• SIFI trained (preferred)
• Bilingual in Spanish and English (preferred)

Who we are: The Grand Central Neighborhood Social Services Corporation (MainChance) team is a small non-profit organization in New York, NY. At GCNSSC/MainChance, we are committed to making a difference in the lives of the New York City homeless population by providing essential resources and a wide array of social services. Become a part of our mission to uplift and empower those in need and help create a brighter future for our community.

Position: GCNSSC is seeking a licensed Security Guard to maintain a safe and secure environment for clients, employees, and visitors under the guidance of the Security Supervisor. In this role, you will be responsible for monitoring building access, ensuring compliance with program rules, and providing assistance to clients as needed.

Shifts Available: 3:00pm to 11:00pm and 11pm to 7:00am

Responsibilities:

• Monitor and authorize entrance and departure of clients, employees, visitors, and other persons to maintain security of premises.
• Use the hand scan wand to check clients and their bags for banned items.
• Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons or client illness.
• Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences. (Incident Reports/Log Book)
• Accurately and promptly completes all required documentation/data, including entering relevant resident information in daily logs before ending shift assignment including incident reports, DHS daily report, CARES
• Answer telephone calls to take messages, direct phone calls to the appropriate parties, answer questions on the program, and provide information during business and non-business hours.
• Securing the center and ensuring safety standards are met.
• Complete daily, weekly and monthly reports and assessments of clients utilizing FileMaker Pro, CARES and Excel databases.

Skills:

• Strong verbal and written communication skills
• Problem-solving ability
• Attention to detail
• Teamwork

Requirements:

• Valid Security License and F-02 certification
• At least 2 years of security experience
• Experience working with the homeless and low-income population preferred

Who we are: The Grand Central Neighborhood Social Services Corporation (MainChance) team is a small non-profit organization in New York, NY. At GCNSSC/MainChance, we are committed to making a difference in the lives of the New York City homeless population by providing essential resources and a wide array of social services. Become a part of our mission to uplift and empower those in need and help create a brighter future for our community.

Position: GCNSSC is seeking a dedicated Case Manager to join our Drop-In Center team, providing essential support to single homeless adults. In this role, you will develop case assessments and service plans, facilitate group sessions, coordinate services with external providers, and ensure clients receive comprehensive assistance while adhering to agency standards.

Schedule: 12pm – 8pm (Monday – Thursday) and 10am – 6pm on Fridays (or a flex schedule) with approximately (2) two weekends per month.

Responsibilities:

• Develop and complete case assessments, service plans, and housing assessments with each assigned client.
• Provide referrals to and coordinate services with adjunct services as required, including assisting with employment and training/placement; school enrollment; health care/ services, etc.
• Facilitate two groups a week related to the needs of the homeless population
• Preparing progress notes and bio-psychosocial histories as per agency standards.
• Complete housing packages, self-housing agreements, and compliance agreements as required.
• Maintaining accurate charts as per agency standards.
• Complete daily, weekly, and monthly reports and assessments of clients utilizing FileMaker Pro, CARES, and Excel databases.
• Meets regularly with the immediate supervisor as a means of enhancing professional growth, reviewing, and processing the provision of case management services, and dealing with appropriate administrative issues.
• Attend all staff meetings with a mutual goal of contributing to program issues and updates on agency issues.
• Actively participates in Social Services fairs and other events.
• Assist with intake assessments as needed.
• Conduct in-house outreach to potential clients informing them of the services that are provided.
• Other duties as needed.

Skills:

• Strong organization and planning skills
• Effective work management and prioritization abilities
• Excellent verbal and written communication skills
• Problem-solving ability
• Attention to detail
• Teamwork

Requirements:

• Bachelor’s Degree in a relevant field
• At least 2 years of experience in the social services field, specifically with the homeless population
• Proficient in MS Office Applications (Word, Outlook, Excel)
• Bilingual in Spanish and English preferred
• Must be fully vaccinated against COVID-19

Who we are: The Grand Central Neighborhood Social Services Corporation (MainChance) team is a small non-profit organization in New York, NY. At GCNSSC/MainChance, we are committed to making a difference in the lives of the New York City homeless population by providing essential resources and a wide array of social services. Become a part of our mission to uplift and empower those in need and help create a brighter future for our community.

Position: GCNSSC is seeking a dedicated Housing Coordinator/Case Manager to join our Drop-In Center team, providing comprehensive support to single homeless adults in their journey towards stable housing. In this role, you will be responsible for developing case assessments and service plans, coordinating housing resources, facilitating group sessions, and ensuring clients receive holistic assistance in compliance with agency standards.

Schedule: 12pm – 8pm (Monday – Thursday) and 10am – 6pm on Fridays (or a flex schedule) with approximately (2) two weekends per month.

Responsibilities:

• Develop and complete case assessments, service plans and housing assessments with each assigned client.
• Provide referrals to and coordinate services with adjunct services as required, including assisting with employment and training/placement; school enrollment; health care/ services, etc.
• Facilitate two groups a week related to the needs of the homeless population
• Preparing progress notes and bio-psychosocial histories as per agency standards.
• Complete housing packages, self-housing agreements and compliance agreement as required.
• Maintaining accurate charts as per agency standards.
• Complete daily, weekly and monthly reports and assessments of clients utilizing FileMaker Pro, CARES and Excel databases.
• Meets regularly with the immediate supervisor as a means of enhancing professional growth, reviewing and processing the provision of case management services, and dealing with appropriate administrative issues.
• Attend all staff meetings with a mutual goal of contributing to program issues and updates on agency issues.
• Assist single individuals as needed during their move into permanent or transitional housing including accessing rental assistance money.
• Assist in the establishment of linkages with community resources including real estate agents, housing management companies and room finders.
• Maintain a Housing Directory which should at minimum include documentation of all contacts with housing providers including: corporation name if applicable, name of contact, address, phone, date of contact and results of contact.
• Actively participates in Social Services fairs and other events.
• Assist with intake assessments as needed.
• Conduct in-house outreach of potential clients informing of the services that are provided.
• Other duties as needed.

Skills:

• Strong organization and planning skills
• Effective work management and prioritization abilities
• Excellent verbal and written communication skills
• Problem-solving ability
• Attention to detail
• Teamwork

Requirements:

• Bachelor’s Degree with relevant experience
• Proficient in MS Office Applications (Word, Outlook, Excel)
• At least 2 years of experience in the social services field, specifically with the homeless population
• Bilingual in Spanish and English preferred
• Must be fully vaccinated against COVID-19

Who we are: The Grand Central Neighborhood Social Services Corporation (MainChance) team is a small non-profit organization in New York, NY. At GCNSSC/MainChance, we are committed to making a difference in the lives of the New York City homeless population by providing essential resources and a wide array of social services. Become a part of our mission to uplift and empower those in need and help create a brighter future for our community.

Position: GCNSSC is seeking a dedicated Cook. In this position, the person will work under the guidance of the kitchen supervisor.

Schedule: 11am – 7pm

Responsibilities:

• Ensure that all dishes are cooked well and presented in a aesthetically pleasing including ensuring the conformance with recipes, grant funders standards, Department of Health standards and the Department of Homeless Services standards and appearance standards.
• Assist with all activities of food preparation. Participates in planning menus, preparing and apportioning foods. Specifies number of servings to be made from any vegetable, starch and meat.
• Monitor equipment quality and assist with ordering new equipment as needed
• Assist the kitchen manager to determine how much food and supplies are needed to be ordered.
• Ensure that a log is kept of all prepared food, all discarded food and all utilized food.

Skills:

• Strong organization and planning skills
• Effective work management and prioritization abilities
• Excellent verbal and written communication skills
• Problem-solving ability
• Attention to detail
• Teamwork

Requirements:

• Food Handler’s certificate
• High School Diploma
• Experience providing services to the homeless and low-income population
• Bilingual in Spanish and English preferred
• Must be fully vaccinated against COVID-19